All systems are operational

Past Incidents

12th February 2020

Increased Error Rates

** We have identified and [hopefully] resolved the issue. Error rates are returning to normal ranges and we will continue to monitor.

We are experiencing increased error rates in the North America region.

We are currently investigating the cause and will update this issue when it has been resolved.

7th December 2019

Server Maintenance

One of our servers required some emergency maintenance today. Users experienced some intermittent connection issues.

The issue has now been resolved and we are continuing to monitor the servers.

If you are still having issues, please try clearing your browsers cache or performing a hard refresh (CTRL + F5 in Chrome & Firefox).

29th November 2019

Database Database Connectivity Issue

We are experiencing connectivity issues with one of our databases and we are currently investigating the issue to resolve it as soon as possible.